Privacy Policy

At Standard Packers and Movers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website. By accessing our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Details: Name, email address, phone number, and physical address when you book or inquire about our services.
• Payment Information: When you make payments for our services, we collect payment details, including bank account or card information.
• Service Details: Information related to your relocation needs, such as type of service, pickup, and delivery addresses, and specific packing instructions.
• Website Data: We may collect browsing data such as IP addresses, cookies, and other analytics to improve our website experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Fulfillment: To provide packing, moving, and storage services and to communicate with you regarding your booking and service updates.
• Customer Support: To respond to your inquiries, complaints, or service requests efficiently.
• Payments and Transactions: To process payments, send invoices, and manage billing-related communication.
• Improving Services: To analyze and improve our services, website functionality, and customer experience.
• Legal Compliance: To comply with legal obligations or respond to requests from law enforcement.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party vendors or partners who assist in delivering our services, such as logistics companies, insurance providers, or payment processors.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the business operations.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. Our website and payment systems are encrypted, and we follow strict data security protocols. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and track visitor behavior. You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access and Update Information: Request access to or update your personal information we hold.
• Data Deletion: Request the deletion of your personal information from our records unless we are required by law to retain it.
• Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us.

By using our services or visiting our website, you acknowledge and agree to this Privacy Policy.